Shipping policy

DELIVERY TIMES:

Orders will be processed and dispatched in 15 to 30 days

EXCHANGE :

Customer satisfaction is extremely important to us. If you wish to make an exchange, please write to us at alphatindustrial@gmail.com. Items must be returned within 20 days of purchase. The item must not be washed and must bear its original labels. Transport is your responsibility.

 

Ballast Belt is not responsible for items lost or damaged during return shipping. We recommend that you use a secure shipping method with a tracking number.

 

We reserve the right to refuse to refund an item if it is not in new condition or if it is not packaged in its original box.

 

PLEASE NOTE that we do not exchange or refund final sales.

DEFECTIVE OR INCORRECT ITEMS:

You must contact us at alphatindustrial@gmail.com within 20 days of purchase.

 

We will give you packing and shipping instructions. If the item is faulty, we will offer a replacement or refund the price of the item and the original delivery charge.

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